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A guide to optimizing the digital customer experience
The digital customer experience (DCX) refers to the journey your customers embark on when they interact with your product.
Leader Spotlight: Improving product development through documentation, with Mark Francis
Mark Francis discusses the importance of stakeholders across all business groups embracing the need for documentation and transparency.
A guide to crafting your brand strategy
Brand strategy is one of the most underestimated forces that shapes the trajectory of your products and services.
Leader Spotlight: Helping turn Apple’s business around, with Steve Chazin
Steve Chazin, VP of Products at Alarm.com, shares how he was re-hired by Steve Jobs to help turn Apple around.
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